1. Feature-Rich Infrastructure & Performance

Cloudways uses a powerful hosting stack known as ThunderStack, combining web servers (Nginx, Apache), in-memory caching (Varnish, Redis, Memcached), and optimized PHP configuration for high performance and fast response times.

• Advanced caching layers: Built-in support for Memcached, Varnish, Redis, all pre-configured for fast loading.
• Preinstalled caching plugin: Breeze caching plugin for WordPress is included free of charge and widely used.
• Latest PHP versions: Supports PHP 7.4 through PHP 8.x with in-place upgrades for smooth performance enhancements.
• Dedicated environments: Every server gets its own resources, differentiating from shared hosting environments.

2. Flexible Infrastructure & Provider Options

Cloudways gives users full choice of underlying cloud infrastructure:

• Deploy on top-tier providers like DigitalOcean, Linode, Vultr, AWS, and Google Cloud.
• Select from 40+ data center regions for optimized latency.
• Configurable server sizes and scaling decisions—pay only for what you need.

3. Security, Monitoring & Auto-Healing

Cloudways builds security into every layer:

• Firewalls & SSL: OS-level firewalls (Imunify360), free SSL, and optional Cloudflare integration.
• Automated backups: At your scheduling; essential for easy restores.
• Auto-healing servers: Detect and resolve issues automatically without manual intervention.
• Monitoring & CloudwaysBot: Real-time notifications on performance/security with actionable advice.

4. Developer Tools & Team Collaboration

• SSH & SFTP access: Secure file transfer and command-line workflow.
• SFTP/SSH credentials per app: Fine-grained permissions for team members.
• Team management: Invite members with custom access to apps, servers, or billing.
• Application cloning & staging: Safely test updates before pushing live.

5. 24/7 Support & Add-On Flexibility

• Support tiers: Standard support includes live chat; Premium adds SLAs, private Slack, and phone access.
• Agile scaling interface: Vertical scaling to increase resources in minutes.
• Easy site migration: One-click, free migration support is available (sometimes limited for first site only).
• Transparent billing: Pay-as-you-go model, with flexible hourly or monthly billing.

6. CDN & Advanced Add-Ons

• Cloudflare add-on: Enterprise-level performance and security (optional, paid).
• Object Cache Pro: Enhanced Redis-based caching for better query response times.

7. Summary Table